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Privacy Policy

By using our website you agree to our Privacy Policy and to our Website Terms and Conditions.

bitcreations is committed to respecting user privacy and only using your information for legitimate business reasons.


What We Collect

We record the basic information provided by your web browser when you access our website. This information is technical and does not contain sensitive personal details. This might include: your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation, etc. We use this data, for legitimate interests, to assist with problems that may arise in relation to this website and to analyse access trends to provide a better browsing experience. Please see the Cookies section below for more information.

bitcreations ltd collects the following data for the purpose of answering your enquiry when you contact the company:

  • Name
  • Email
  • Phone Number
  • Enquiry Message

A copy of bitcreations’ Data Protection Policy is available on request.


What We Do With the Information We Gather

General Enquiries - We require this information to communicate with you, provide you a demonstration of our tools, and to provide you with a better service. We require this information for the following reasons:

  • To discuss any queries or requirements you have
  • To follow-up with the most relevant information relating to your query
  • To arrange next steps with you in relation to your enquiry

What We Will Not Do

We will not send you unsolicited marketing emails.

This data will never be passed onto 3rd parties without your explicit permission or if we are required by law to do so.


Controlling Your Personal information

You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you, please use the Connect section below and click to obtain the email address. You may also contact us for further details or with any queries.

In addition, under that Regulation, you may request the rectification or erasure of this personal data. You may also request the restriction of processing concerning you or object to such processing.

You also have the right, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. The supervisory authority in the UK is the Information Commissioner who may be contacted by clicking the link or telephone: 0303 123 1113.


How We Protect Your Information

To keep your information safe, we use physical, electronic, and managerial tools. We apply these tools based on the sensitivity of the information we collect, use and store, and the current state of technology. Although we take steps to prevent unauthorised access to use of personal information, the internet is not 100% secure. For this reason, we are not able to guarantee that information we collect, or store will always be protected from unauthorised access, or that it will only be used in this Privacy Policy.


Cookies

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.


Changes to our Privacy Policy

bitcreations ltd reserves the right to change the Policy in line with procedural and legislative updates. By using this website, you are agreeing to be bound by the current version of the Privacy Policy in use.


Contact Us

If you have any queries regarding the above please contact us using the Connect section below or write to our registered address at bitcreations Ltd 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

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